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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anita Romany thomas

Anita Romany thomas

August 27, 2025

5  out of  5
rating by Anita Romany thomas
"State Farm is the way to go! I needed to get my car insured, got referred to by my daughter’s friend, I called spoke to Thiffany, a very patient wonderful pleasant girl! I felt so comfortable with her, I thought that I was talking with my friend. Thiffany’s a gem! She knows her job and took pride in handling things! Thank you Thiffany! Thanks for taking care of my needs! I give Thiffany a 10. If only I can give her 1000 I would."
We responded:
"Thank you, Anita, for sharing your experience! I'm delighted to hear that Thiffany made you feel comfortable and well taken care of. She truly is a gem, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Michelle Josias; 1955 Springfield Avenue, Maplewood, NJ 07040"
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TIM BRIM

August 22, 2025

5  out of  5
rating by TIM BRIM
"When ever I have a question about my policy Vanessa Mobley and all of the staff at State Farm have been outstanding, they are all very knowledgeable. I would rate the service 100%"
We responded:
"Thank you for your review Tim Brim! Vanessa is a great addition to our team and our entire staff looks forward speaking with you when you call. We look forward to servicing your policies with us! Michelle N. Josias, ChFC® Agent, State Farm - Springfield Ave"
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Gaz C

August 20, 2025

5  out of  5
rating by Gaz C
"Tiffany was a pleasure to speak with her assistance was exemplary customer service. I appreciate her kindness."
We responded:
"Gaz, thank you for your wonderful feedback! I'm glad to hear that Tiffany provided you with such excellent service. We appreciate your kind words and are here if you need anything else. Thanks for choosing us! - Michelle Josias; 1955 Springfield Avenue, Maplewood, NJ 07040"
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Michael Dawkins

August 12, 2025

5  out of  5
rating by Michael Dawkins
"She was excellent and professional"
We responded:
"Thank you, Michael! I'm happy to hear that you found the service excellent and professional. Your feedback means a lot to us. If you need anything else, feel free to reach out! - Michelle Josias; 1955 Springfield Avenue, Maplewood, NJ 07040"
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Russell Myhre

May 30, 2025

5  out of  5
rating by Russell Myhre
"Very pleased doing insurance business with Michelle Josias and would recommend people to use their services."
We responded:
"Thank you, Russell! I'm happy to hear that you're satisfied with the insurance services provided by our team. Your recommendation means a lot to us. If you need anything else, feel free to reach out! - Michelle Josias - 1955 Springfield Ave, Maplewood, NJ 07040"
Profile photo of Georgette Saulsbury

Georgette Saulsbury

May 28, 2025

5  out of  5
rating by Georgette Saulsbury
"Very professional and efficient customer service. Services are top-tier"
We responded:
"Thank you, Georgette, for your wonderful feedback! Your kind words mean a lot to us. If you need anything, please reach out! Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
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Kina Davis

May 28, 2025

5  out of  5
rating by Kina Davis
"Very patient and customer service is awesome. Wouldn’t change agency for anything 🥰"
We responded:
"Thank you, Kina, for your wonderful feedback! I'm glad you enjoyed working with our office. If you ever need assistance or have questions, please feel free to reach out. We're here to help! Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
Profile photo of Robert Beall

Robert Beall

May 9, 2025

5  out of  5
rating by Robert Beall
"Excellent customer service!!!"
We responded:
"Thank you, Robert! I'm glad you found our customer service excellent. If you ever have any questions or need assistance, feel free to reach out. We're here to help! - Michelle Josias - 1955 Springfield Ave, Maplewood, NJ 07040"
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Hollis Sandidge

May 1, 2025

5  out of  5
rating by Hollis Sandidge
"Apparently Tiffany saw my number flash on their phone and she called me back. So personable, friendly, knowing me from month to month and immediatly taking care of business. A great company representative."
We responded:
"Thank you, Hollis, for sharing your experience! I'm happy to hear that Tiffany was able to assist you. We appreciate your feedback and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out! Michelle Josias 1955 Springfield Ave, Maplewood, NJ 07040"
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Michael Mitchell

April 21, 2025

5  out of  5
rating by Michael Mitchell
"Very courteous and professional interaction."
We responded:
"Michael, thank you for the five stars! We’re happy to hear you enjoyed working with our team. We appreciate the opportunity to assist with your insurance needs. Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
Profile photo of Erica Ellerbe

Erica Ellerbe

March 28, 2025

5  out of  5
rating by Erica Ellerbe
"I was previously with a different insurance company for ten years and the last office I was with was so rude and disrespectful and now I’m with Allstate. Ashton and the people in their office is a breath of fresh air they listen they are kind, very respectful and helpful and I really appreciate the great communication"
We responded:
"Thank you, Erica, for sharing your experience! I'm happy to hear that Ashton and the team have made such a positive impact with their kindness and respect. We truly value great communication and are here to assist you whenever needed. If you have any questions or need further assistance, feel free to reach out. - Michelle Josias - 1955 Springfield Ave Maplewood, NJ 07040"
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Jean Hinkson

March 5, 2025

5  out of  5
rating by Jean Hinkson
"Everything was done promptly and professionally. Thank you"
We responded:
"Thank you, Jean, for your wonderful feedback! I'm glad to know that everything was handled promptly and professionally. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Michelle Josias - 1955 Springfield Ave, Maplewood, NJ 07040"
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Wilda Barringer

February 27, 2025

5  out of  5
rating by Wilda Barringer
"Exceptional service, all questions answered. Representative was not only pleasant but also knowledgeable. Thumbs 👍 to Eliana If I could have given a higher rating I definitely would. Thanks for her services"
We responded:
"Thank you, Wilda, for your wonderful feedback! I'm delighted to know that Eliana provided you with exceptional service and answered all your questions. It's fantastic to hear that her pleasant and knowledgeable approach made a difference. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help! - Michelle Josias; 1955 Springfield Ave, Maplewood NJ 07040"
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Anish Philip

February 14, 2025

5  out of  5
rating by Anish Philip
"Made sure that everything was comprehended and understood."
We responded:
"Thank you, Anish, for your feedback! If you have any more questions or need further assistance, feel free to reach out. We're here to help! Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
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precious bennett

February 6, 2025

5  out of  5
rating by precious bennett
"I’ve had an excellent experience with State Farm! Their customer service is top-notch, and they’ve always been incredibly responsive to my needs. When there was an upgrade for life insurance Eliana called me with the deal and helped me make the best choice for my family. Eliana made the entire process so easy and stress-free. She took the time to explain everything clearly, and I felt completely supported throughout. I highly recommend State Farm for anyone looking for reliable and friendly service. They truly care about their customers and go above and beyond!"
We responded:
"Thank you for your review Mrs Bennett! We are always appreciative of you taking time to share about your experience. We look forward to servicing your policies with us. Thank you for choosing Michelle Josias State Farm!"
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Franklin Yupa

February 4, 2025

5  out of  5
rating by Franklin Yupa
"Excelente atención,, preguntas contestadas,, cotizaciones sin compromiso,,y Eliana she is a nice excelent worker."
We responded:
"¡Gracias, Franklin! Nos alegra saber que recibiste una excelente atención y que tus preguntas fueron contestadas. Apreciamos tus comentarios sobre Eliana; es un placer tenerla en nuestro equipo. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
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Giovanni Jackman

January 28, 2025

5  out of  5
rating by Giovanni Jackman
"Excellent customer service…"
We responded:
"Thank you, Giovanni, for your feedback! I'm happy you experienced excellent customer service with us. If you have any questions or need assistance in the future, feel free to reach out. We're here to help! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
Profile photo of Zak _steelersnation

Zak _steelersnation

January 28, 2025

5  out of  5
rating by Zak _steelersnation
"Very nice ladies and very compassionate about their profession."
We responded:
"Thank you, Zak, for your kind words! I'm glad to hear that our team made a positive impression. We take pride in our dedication to providing compassionate service. If you have any questions or need assistance in the future, feel free to reach out! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
Profile photo of Gabin Jean

Gabin Jean

January 13, 2025

5  out of  5
rating by Gabin Jean
"Tiffany, Michelle, and the whole Michelle Josias State Farm Team is great. I always receive the best customer service with them. Tiffany is always handles My question and objectives with care. I deal with Ashton and Illiana as well they are great as well."
We responded:
"Thank you for your feedback! I'm glad to hear that Tiffany, Ashton, Illiana, and the rest of our team have been able to provide you with excellent service. We truly appreciate your trust in us and are here to assist you with any future needs or questions. Feel free to reach out anytime! Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
Profile photo of Jasmin Wilson

Jasmin Wilson

January 9, 2025

5  out of  5
rating by Jasmin Wilson
"The ladies here are amazing. Will truly work with you!"
We responded:
"Thank you, Jasmin, for your wonderful feedback! I'm glad to know that our team has been able to work with you effectively. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
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Sir Moi

July 17, 2024

5  out of  5
rating by Sir Moi
"Very attentive to details & coming up with solutions to my inquiries. Was helped by Tiffany & recommend this branch many times over for insurance coverage."
We responded:
"Hi Sir Moi, Thank you so much for your fantastic review! We're ecstatic that Tiffany was able to assist you with your inquiries and provide detailed solutions! Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out! Best regards, Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
Profile photo of Winsthon Rodriguez

Winsthon Rodriguez

May 15, 2024

5  out of  5
rating by Winsthon Rodriguez
"Best insurance agency you can use, very professional team. Tiffany are incredible person A+ for her"
We responded:
"Thank you, Winsthon, for your 5-star review! I'm pleased to hear that our team provided you with incredible service! We are grateful for your positive feedback and we're excited to have met your insurance needs! Feel free to reach out for any future assistance! Thank you for choosing our agency! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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norma wint

March 14, 2024

5  out of  5
rating by norma wint
"Great service. Tiffany, helped me quickly and efficiently solve my problem."
We responded:
"Thank you for taking the time to leave us a review, Norma! We appreciate the shoutout for Tiffany. She is an outstanding member of our team! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
Profile photo of Jeffery & Imani Miller

Jeffery & Imani Miller

March 12, 2024

5  out of  5
rating by Jeffery & Imani Miller
"Amazing team! I needed coverage quick for a new build and the team was swift in answering all questions needed to get the policy in place. Will be using again"
We responded:
"We are overjoyed by reviews like this, Jeffrey & Imani! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Cody Maiden

March 8, 2024

5  out of  5
rating by Cody Maiden
"Extremely helpful staff, and Michelle Josias is always willing to go that extra mile."
We responded:
"Cody, thank you for the amazing review! We truly care about all of our customers. Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"